Quote:
Originally Posted by ProfCrash
From what I have read, one of the large problems is that there is no one you can talk with. All interactions are handled via email and that is highly problematic. It creates a trail for Amazon to fall back on but it does not really allow for individuals to try and address the problem in a way that feels satisfactory.
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I have all the emails on a word doc from my September letter, their emails and my replies, it runs to 10 pages with no actual resolution.
The customer is basicly banging their head against a brick wall.