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Old 10-27-2015, 12:39 PM   #53
ProfCrash
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Join Date: Jul 2010
Location: Somewhere in the USA
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From what I have read, one of the large problems is that there is no one you can talk with. All interactions are handled via email and that is highly problematic. It creates a trail for Amazon to fall back on but it does not really allow for individuals to try and address the problem in a way that feels satisfactory.
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