Quote:
Originally Posted by HarryT
It would be a really bad idea for them to specify a figure. The inevitable result of that would be people gaming the system.
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Quote:
Originally Posted by Blossom
If they were too do that then scammers could take advantage of it. I have seen on freebies forums many people scamming Amazon for free stuff by having multiple accounts and other methods. Amazon has to protect themselves to stay in business as a leader. There are alot of dishonest people out there.
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If customers are gaming the system, then it's a bad system and needs to be changed. I'm pretty sure that Amazon could craft (and in fact has crafted) a policy that's difficult to game. The problem from Amazon's perspective isn't that more people will game the system if they tell people what it is, but that fewer people will shop there in the first place.
To me, that says that Amazon is apparently remaining a business leader by
claiming one policy and
enforcing a different one. That means that people following their
stated return policy in good faith can be affected by their
unstated policy.
Claiming that this kind of dishonesty is good for business is beside the point. Fraud is illegal because it's dishonest, not because it's ineffective. Since laws against fraud have to be published, though, I'm guessing that Amazon's attorneys have determined exactly how far they can go, but still avoid conduct that is technically fraudulent. They're "gaming the system", one might say.