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Old 10-24-2015, 03:23 PM   #6
rohitpsk
Junior Member
rohitpsk began at the beginning.
 
Posts: 9
Karma: 10
Join Date: Oct 2015
Location: Ludhiana
Device: Kindle Paperwhite second generation
Quote:
Originally Posted by knc1 View Post
Thanks for confirming we are working on the device we thought we where.

We could probably learn more about what is happening with a serial port, but that is probably not worth the effort unless you already have everything you would need.

I don't think we can fix it.
On the other hand, I don't think we can make it worse.

Some things to try -
both depend on a working USB storage area, so none of these may work, but they are easy to try.

Try to get a copy of the system logs -
home -> search -> enter (exactly):
;dm
The semi-colon is part of the command (;dump messages) -
A set of new text documents should show up (the logs) -
Hook-up the USB cable and see if you can copy them off the device.
(That may or may not be possible.)
If you get them, zip them up and attach to a post here.

Add the following named file to the top of USB storage:
DO_FACTORY_RESTORE
All caps, no extension, no content.
Then re-boot the device (hold power button for more than 20 seconds).
If it seems to hang while displaying the boy under a tree, then it is trying to recover the flash storage.
Put it on a wall charger and wait a week to 10 days (with a bad flash device, it can take that long).
Ref: https://www.mobileread.com/forums/sho...d.php?t=223067

If the flash is really, really bad, neither of the above will work.
Whatever happens, post the results back here.
Will this help
http://www.powerbookmedic.com/Amazon...3-p-46083.html
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