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Originally Posted by JSWolf
The issue here is that Amazon is wrong in one major respect. Amazon says it is OK to return things yet they don't lay it out properly. They don't say how many returns are too many.
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It would be a really bad idea for them to specify a figure. The inevitable result of that would be people gaming the system.
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I do feel that defective returns should not count against even if the item is not replaced.
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I agree.