As far as ebooks go, if people aren't automatically downloading and backing them up on the computers, then that is their own fault. By now everyone that buys ebooks should know that stores can go away at anytime and that access to your books in NOT guaranteed.
As for the rest, Amazon is already probably taking a beating on delivery, so getting a ton of returns from the same people over and over again is also costing them money. Not everything they order can have a problem with it.
I have been a member of Amazon since 1999. I have never returned a product and only 3 times not received an order.
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Originally Posted by Dopedangel
Personally I think Amazon has the right to stop selling to a person. But they should not have the right to close an account as that means denying a person valid access to their purchases specially in the case of ebooks. They should just block the account from being able to purchase anything else.
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