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I got a 90% we missed you code a couple days ago that didn't work so I contacted CS. You have to be really persistent. First they sent me an email explaining in great detail how to check if a book is couponable and how to apply the coupon. So I replied and told them I knew all that but the coupon doesn't work. I was kind of surprised that they emailed back and asked me to let them know which book I wanted and they would check that it was couponable and that my coupon really doesn't work and then credit me 90% of the price.
It's kind of foolish on their part because now I can use even a small coupon on the book and get it for free instead of 90% off.
I think I keep shopping Kobo because I just find all their antics so entertaining. You just never know what they'll do next!
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