I have helped my wife set up and get started with the EZ Reader I got her for Christmas. There have already been several good reviews already so I won't repeat what was already said. I have spent enough time with it to come up with my list of hits and misses along with what seems to work best. My "hits" are:
- It supports a ton of book formats. All formats are readable, even if much less than optimal.
- User fonts can be used.
- Light weight
- Folders.
- Customer Service. The original unit had a bad number "2" key. They went out of their way to get the exchange in time for Christmas!
My "misses" are:
- The page buttons are on the left side, which are inconvenient when reading with the cover on.
- There should be page buttons on the right side too.
- Most of the formats do not reflow when the size is increased, causing the largest size to be landscape.
- I really dislike the default font.
- Books cannot be deleted directly on the reader.
- The smallest fonts size is universally way too small for my old eyes to read comfortable.
Things that work well are:
- Mobi formated books from Fictionwise and Harlequin. Both are DRM.
- PDF books from Feedbooks.
- Mobi books from Mobileread. Great job guys!
- HTML converted to Mobi via Mobipocket Creator.
Overall, the EZ Reader is a good reader that my wife (and I) will get a lot of use from!