Thread: Touch Touch N905C frozen
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Old 10-14-2015, 06:09 PM   #3
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by Kenjutsu View Post
Hello everyone,

My N905C is frozen

I did a basic reset, with no effect. I did a manual factory reset, and as soon as the "power light blinks rapidly" I "Let go of the Home button.". After about a minute, the light stopped blinking, but I do not see the "Restoring" message on the screen.
The factory reset has to be done when the device is off. To do that, hold the power switch in the off position for 20 seconds.
Quote:
The Kobo is still frozen and does not turn on/off.

Using a USB Charge Doctor, it seems as if the Kobo is taking a charge via it's USB port of about 480mAh. I took off the back cover to remove the battery, but I can't figure out how to disconnect the battery from the PCB without braking something

Is there anything else I must try?

If the Kobo is totally bricked and I buy a new one, will I still have access to my purchased ebooks?
The books you purchased from Kobo are still on their server. When you sign in to your Kobo account on another device, the webs site, the Windows or Mac desktop application, or either the iOS or Android app, the books will be listed for you.

The last thing to try is to remove the SD card and write a new image to it. I have sent you a PM with the link to the image.

But, my recommendation: Use this as an excuse to buy a nice new Glo HD or Aura H2O. Then fix the Touch to use a backup or give away. And, if you are married, practice the line: "Honey, I only found out I could fix it after I bought the replacement".
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