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The glare around the edge of the Kobo Glo HD doesn't bother me in the least. Everyone will have their own reaction. (Personally I am far more bothered by the shine of the bezel around the Aura - and the Kindle Voyage - and my tablets - and had to shell out for skins to cover them).
There is no real need, IMO, to open the device and upgrade the memory. If you need to store more books than the device will hold, my advice is to get a second device.
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