Quote:
Originally Posted by Fbone
It's probably too late for that.
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It shouldn't be.
Creating a stable website isn't rocket science.
Providing a search feature that actually works would be a good start.
Getting your parent company to give you a link on their home page isn't asking for much.
Providing fair and accurate ranking lists is actually easy.
Providing good customer service isn't impossible.
Providing a level playing field for all kinds of books and a website geared to matching books to readers' tastes shouldn't be too hard although, admittedly, they'll have to forgo whatever "coop" payola they are accepting to promote BPH titles over other tradpub and Indie titles in their catalog. But they need to start focusing on gaining marketshare (and relevance) if they intend to stay in the business. And that reliance on the BPHs (who are actively engaged in an anti-ebook campaign that is harming them more than Amazon) has to be reduced.
What they're doing isn't working: time to try something else...
...or fold up the tents and go home.