Quote:
Originally Posted by sun surfer
I didn't get around to posting at the time but I want to say a belated thanks for this thread. After a free month's trial I had just signed up and paid for a year of Prime for the first time in September for $99, and after seeing this thought I'd try asking customer service if I might redeem the deal somehow the day it was on. They were great and simply credited me back $32. I have to say, I love Amazon customer service and I'm loving Prime too.  |
How did they process the credit? I got them to give me a credit for a gift of prime to my mother, and they refunded a recent purchase. It also took contacting them a second time when I didn't see any credit after a few days. I'm glad I insisted on an email saying I was due a credit - I was told they couldn't do an immediate credit. When I had problems with slow shipping credits, they gave me extra credits, again by refunding prior purchases. I thought the method of credits seemed weird.