Quote:
Originally Posted by soulfuldog
In the UK buying online and buying in store in person are two very different things, and the return rates between the two will consequently be very different. By law, Amazon and any other online retailer have to accept returns and give you a refund if you don't want the item for any reason within 14 days of ordering it (and you then have 14 days to return it).
So it'd then be very questionable of them to warn you about returning too many items, unless it was a ridiculously high amount -
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The law in European union is very strict. You can return any [physical] item purchased in an Internet store within 14 days for a full refund.
There is no law, however, forcing them to sell you more things if they decide they do not want you to be their customer.
Warning you in advance is a fair thing.
Would you prefer to receive a letter / email stating that "You have returned too many items and you can no longer be our customer. There is nothing you can do to become our customer ever again. Period!"