Originally Posted by Josieb1
What most of you don't seem to understand is that they have threatened the existence of my Amazon account. I have thousands of pounds of digital purchases that they could stop me having access to. The 'could' is the issue here. I cannot risk closure of my Amazon account.
Not one email has been reassuring in that regard because ALL the emails are standard inhuman replies. I can't speak to anyone. I can't engage with them in any reasonable way therefore I CANNOT behave as a normal customer.
I DON'T CARE about future purchases, not from Amazon (I do from Audible who is owned by Amazon) I care about my existing digital purchases, which according to the laws in most countries I don't own. So I have no rights here.
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