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Originally Posted by Difflugia
Amazon is, however, clearly acting on a different policy.
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I missed that.
Unlike some other retailers, Amazon, in your
#222 graphic, didn't promise to accept the return "cheerfully." They just promised to accept it. I haven't heard where they didn't accept a return. Now, after they accept it, that's when they decide if they still want you to make future purchases.
Quote:
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You may return most new, unopened . . .
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I don't think I've ever returned an unopened item. So their actual return policy is more liberal than advertised here.
Quote:
Originally Posted by BearMountainBooks
Just FYI: Walmart has a policy that you cannot return more than X items without a receipt in a 12 month period. I found this out because I returned several items and didn't bother to bring the receipt (I had the receipt. I didn't know it was an issue and when I forgot the receipt, I was told, "You've returned 3 items in x. You can return only two more in y without a receipt.)
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Wow. Earlier I, and I think others, said that Amazon couldn't realistically be transparent on their policy. But WalMart proves otherwise. WalMart, by having such a simple policy, forgoes the possibility of accepting more returns from customers who are, overall, highly profitable. I think Mr. Bezos loves his data too much for that
