Quote:
Originally Posted by Josieb1
No I can't carry on as an ordinary customer, basicly I dare not place any physical orders, I cannot risk ordering a single item that might be faulty. It's better for me (and my sanity) to buy elsewhere. I also will do what other posters have sugested and not renew any subscriptions like Prime or Audible.
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That's your choice, of course. I think "dare not" is an overreaction; I'd just not order iffy or problematic products, but that's me.
I do think Amazon sets up these situations. They want to be known as the company with great cs that goes above and beyond, until they pull the rug out. I can see where people get blindsided, because Amazon has created unrealistic expectations.