Quote:
Originally Posted by Tinks
I would think it also makes a difference on whether you are returning something because it's broken or defective, versus returning it because you didn't like it or it didn't fit.
If you continue buying from Amazon it would probably be best to not buy the things that you tend to return a lot. I know I won't buy clothes or shoes on Amazon because there's just no way of knowing if I'd like it or not without trying it on first.
By the way, I took a look at my purchases & returns in the last year to give you a comparison to your returns. I've had 95 orders, and 4 returns. All of the returns were because of defects. HTH.
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A lot of clothing I've seen on Amazon is marked as "Free returns". I wonder if returns of these items are counted as highly in the return rate. It is difficult to buy clothing without trying it on first, which is why I think that they offer free returns.