Quote:
Originally Posted by soulfuldog
I'd send them one further reply to state you are sorry that your return rate has been high due to various issues, but as someone who has quite heavily invested in the Amazon ecosystem with Fire tablets, TV sticks, Kindle ereaders, Audible and Prime membership, you are now very worried about your account and continued ability to access and add content to them all. So therefore you think it will be wise not to renew any of your subscriptions when they expire and limit what you buy from Amazon as you are worried about buying something that might need returned and consequently having your account suspended. You appreciate their replies to your emails but they haven't given you any reassurance and have only made you more worried.
No need cut your ties completely (like you say its a bit like cutting your nose to spite your face). Keep your tablets, Voyage etc, continue to use them as normal until such time as you want to upgrade, but obviously look at other options when you do. Your hubby can continue to buy his ebooks from them, but at the same time, make sure he looks at prices elsewhere and only buy if Amazon is cheaper.
|
Thank you, that's very well written so if you don't mind I may use it. Hubby has emailed 'Jeff' today so we'll give it a day or to then do as you suggest.