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I'm sorry for your situation and the stress it is causing. I understand not wanting to lose the ability to continue in the Amazon ecosystem. I buy a ton of things from Amazon (the first thing a search for an item online does is bring up Amazon) but have returned very little. The exception has been Kindles. I have returned 2 or 3 of those as I'm picky with screens and didn't like the yellow tint on the Voyage. They have been great about the returns, but my answer to the any potential problem is after returning one Kindle, I buy the next from another source - Best Buy in the US. Best Buy apparently has a limit on returns also before black balling someone, but I have never pushed my luck there either. I never buy items just to try them but if the item doesn't meet my standards I return it and think that should be acceptable. I think the best thing you can do is just limit buying things on Amazon for awhile and limit things to those not likely to be defective. I think a letter to Jeff Bezos is in order - can't hurt. And I wouldn't worry about Amazon doing anything to your account as it sounds like just a warning. Good luck.
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