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Originally Posted by JoHunt
Which is about the only way they can respond.
Josie, what type of remedy are looking for? To be blunt, Amazon accepts refunds for most any reason, so you giving a detailed explanation why you returned each item will probably fall on deaf ears.
You've received a notice for the past two years about excessive refunds - no one at Amazon can change your refund ratio so it falls below Amazon averages.
I'm just trying to understand exactly what you want Amazon to do - perhaps we can come up with some ideas to reduce the stress this is causing you.
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For a "small" POV they could, at least, change the message in this part:
Quote:
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If you received this message in error or would like to clarify the order activity, please contact us directly at cis@amazon.co.uk.
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As no response is going to be sent. Perhaps it doesn't look a lot, but it's a clear lie for me....