Quote:
Originally Posted by Josieb1
We got an email overnight, which was identical to email 3.
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Which is about the only way they can respond.
Josie, what type of remedy are looking for? To be blunt, Amazon accepts refunds for most any reason, so you giving a detailed explanation why you returned each item will probably fall on deaf ears.
You've received a notice for the past two years about excessive refunds - no one at Amazon can change your refund ratio so it falls below Amazon averages.
I'm just trying to understand exactly what you want Amazon to do - perhaps we can come up with some ideas to reduce the stress this is causing you.