Quote:
Originally Posted by Blossom
At this point I think contacting Jeff is your best bet. I do know that no one has had success talking about their account over the phone when they got a email from the account specialists it's always been just email. You need to bring the attention to him personally. Usually one of his office people will respond back after looking into the matter.
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I think hubby is planning to write an email, I'm too emotional to do it and am leaving it to him.