Hi Josie,
I remember you also having a lot of probs with an Aura around the time i got mine as well. Just a tad unlucky methinks although the bullying tactics don't help do they.
Hey ho as long as you can take a little time out from this to relax and read from you'll be ok. Blooming Amazon, honestly.
On a lighter note you'll probably be better off with you new glo hd
How are you finding it compared to the aura? I i remember you gave up on the aura though didn't you from memory.
do you want a 45% off coupon i'm not going to use?