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Old 09-28-2015, 02:42 PM   #8
Elaine T
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Posts: 61
Karma: 33664
Join Date: Jun 2015
Device: kindle paperwhite
Thank you. That doesn't work. I go to Cloud tab and tap the Title/Author/Recent/Collections drop down list. It shows Collections greyed out.

The only way I can get them to show at all is what I said above: he only way I see them at all is when I select a title, long tap to get 'add to collection' and then I get a message about no collections on my device, go to cloud and add collections from there. So I switch to the cloud, see a list of collections down the left, tick boxes down the right, I tick them all and tap DONE at the bottom of the screen.

When I long tap on one collection name in this list I don't get a menu at all. I do get a check mark.

I've checked my software - it's up to date. I've de-reg/re-registered AGAIn. I even reset the silly thing. Collections are still broken. I've even contacted Amazon and am waiting. (Every time I try phone or chat they make me do everything I've already tried so this time I e-mailed.)

i think it may be actually broken. (glum)
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