Heya. Little (well, not so much) problem with my Kobo. The screen is frozen (see pic). I've tried to turn it off and on again and nothing happened. Tried to reset it as well but it didn't work. I really don't know what else to do. I haven't dropped it or hit it in any way nor did I drop it into water. I've no idea why it froze like this. I've had it since last December. If someone could help that would be amazing. Cheers.