Quote:
Originally Posted by meeera
Surely they have to accept returns on these if the product is defective?
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With regard to pure digital products (downloads), they don't have to accept any returns. I do not know for 100% how things like a physically defective CD is handled by law; I *could* conceivably buy a music CD, copy it, scratch it a bit and return it as defective, so I don't know if a CD/DVD is a digital product or not.
I did once return a Blu-Ray disc to Bol.com (an Amazon-like retailer in Benelux). It just wouldn't play, and I tried it on two stand-alone BR-players, and the one in my computer. Bol.com accepted the return without problems.