Quote:
Originally Posted by Josieb1
I also feel that their attitude is take Prime and order loads but don't dare return anything.
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I think there's a big difference between returning nothing and returning 25% of orders.
Returns with a good reason (wrong item, faults, etc) clearly should be ignored on an individual account level (I'm sure Amazon are concerned about them at a supplier level).
I think that what would really concern Amazon would be a large number of returns for no specific reason.
I have never had such an email from Amazon, so I'm not sure what my reaction would be. But my first thoughts are that those were incredibly polite emails, and that you're overreacting a bit.