Quote:
Originally Posted by Josieb1
Ebooks are one thing we have never returned, along with books, DVDs, CDs etc.
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In the Netherlands, a store doesn't even have to accept return of digital products, CD's, DVD's, or software. Some do, most don't. I think it's sensible. It would be very easy to buy a lot of ebooks, unDRM them, and then return them; or copy a music CD and return it.
I have been guilty of returning products I didn't like, such as computer monitors. I buy it, and after setting it up it had a huge buzzing noise. The second one, of a different brand, was blindingly bright at 0% brightness. Both these things were not mentioned in reviews.... I went through 3 or 4 monitors before finally settling on the one I have now. This doesn't happen often; normally I exactly know what I want, but sometimes one hits snags that are not mentioned anywhere, making the products unusable (for me at least).