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I've heard of people getting these notices before. In those cases it appeared to be because they were ordering and returning a lot of similar products so they could "try them out" before deciding on which one they actually wanted. One was someone who'd ordered multiple HDTV's the other was a smaller ticket category of item that I can't recall at the moment. The guy with the televisions spent about a month ordering and returning several sets which he then would return until finally picking one and keeping it. This of course left Amazon with several sets which had been used and couldn't be sold as regular new stock despite there being nothing wrong with them.
In the cases I remember it was impossible to get anyone at Amazon to discuss it. I don't recall if they ever eventually did or not.
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