Quote:
Originally Posted by Katie1
4 yrs ago around Christmas I was ordering Sims2 PC games for my son. Seems I was returning every other game for some reason or another... I Never got any notice from Amazon about returns. This year I have returned several things inc the New Basic... Not only did I Not receive anything from Amazon When I decided to try the PW2 they offered my a payment plan!
I Vote Your Being Scammed! Esp since your not getting a clear answer. How can the Improve your shopping IF they refused to talk to you about your problem returns??
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I really don't think it's a scam, especially as we had the same letter and subsequent ring around last September. I think it's a standard letter that gets churned out once either return numbers or value get to a certain level. I don't honestly even think there is an Account Specialist department. And no they don't want to 'talk about it'.
Hubby is going to ring them today as he has been away at the weekend.