|
To answer Cinasajoys question we haven't yet worked it out properly but in the last six months we placed 45 orders and returned 10 that much we do know now, monetary value we spent over £450 with just used £100 being returned. The items returned were either faulty or not suitable and include a Bluetooth keyboard, mouse and tablet case.
My emails to them contain personal information which is why I haven't shared them.
As I have stated earlier we are trying to work out the whole year. I did have a HDX 8.9 replaced under warranty in May and a Fire HD 6 replaced (at Amazon's insistence) when Firefly was released for that model and it wouldn't install.
I was dubious about posting this thread initially as I knew eventually it would be 'its all your fault' but I felt that people should be aware of how precarious access is to an Amazon account is.
Since we bought our first Kindles we have spent thousands on Amazon ebooks. Yes they are safe but we trusted Amazon to treat us fairly, if they have a finite returned policy then let us know so at least we can make buying decisions with the right knowledge.
And for the record I have never been one those people who send Kindle after kindle back in the hopes of getting a perfect one. And my Voyage came from Argos, I didn't dare buy that from Amazon direct.
|