Quote:
Originally Posted by darryl
Given their generous return policies it is not only understandable but a simple matter of common sense that they keep an eye on accounts with high rates of returns.
|
US brick and mortar retailers often accept returns, for store credit, with no evidence you bought the item there. By this standard, the Amazon return policy is not generous. Don't get me wrong. I, in no way, advocate accepting returns without evidence of purchase. Then, I don't advocate good customer service. If there was a check box saying that I could pay less in return for rude customer service and limited returns, I'd check it
Quote:
Originally Posted by darryl
Amazon may not be a monopoly as yet, but it's dominance and market share not to mention its "walled-garden" approach make the loss or suspension of an Amazon account very serious business indeed in many cases.
|
This may be how Josieb1 feels and is reasonable.
After your Amazon account is closed because of, say, a 50 percent return rate (wouldn't be very unusual consumer behavior according to my
second link in #43), can you still borrow Amazon-format encrypted eBooks from an American public library's Overdrive collection? If the answer is no, that's would be a problem even for me.