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I'm rather surprised at the low number of things I've returned. This is the first year since 1998 that I have ever returned anything. I got a wrong item and had to order from another company because I needed it, and we returned 2 or 3 gift items shipped directly from amazon.
I have heard that amazon gets very grumpy with sellers that have a high return rate so I wonder if that is how the "wrong items" have stayed so low for me.
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