Quote:
Originally Posted by Katsunami
How can this be?
I've seen people in this forum return reader after reader, even trying 5 or even more readers to get that perfect screen. If someone can do *that* without reprisal, then this e-mail must either be a mistake, or you really are returning huge amounts of stuff, some way or another.
Can't you send an e-mail to customer support and request this issue to be escalated to the next level?
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The only other person I ever saw commenting about too many returns admitted to buying series of ebooks then reading and returning them. It was at least 100 ebooks before she was sent an email saying she could still buy but no longer return.