Quote:
Originally Posted by soulfuldog
Hope you can get it sorted out Josieb1.
While I'd tend to be sympathetic to a business with such a high level of customer support like Amazon usually has, and to any company that is unhappy with the amount of returns/refunds from customers, this failure to properly identify what they are unhappy about with facts and figures, and their email responses that leave you no further forward are really, really unhelpful.
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Thank you. At this stage I'm simply burying my head in the sand and leaving hubby to deal with it, but I doubt we'll get any proper info.