Thread
: Troubleshooting
Paperwhite 2 (6th Gen) will not update
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09-25-2015, 05:55 PM
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eschwartz
Ex-Helpdesk Junkie
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Join Date: Nov 2012
Location: The Beaten Path, USA, Roundworld, This Side of Infinity
Device: Kindle Touch fw5.3.7 (Wifi only)
The Kindle shouldn't delete an update file unless it is not a valid update -- for that device.
Are you absolutely positive you downloaded the right update?
I think a corrupted download should also get deleted.
eschwartz
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