Thread: Troubleshooting Paperwhite 2 (6th Gen) will not update
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Old 09-25-2015, 05:21 PM   #1
Skydog
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Question Paperwhite 2 (6th Gen) will not update

Typically, I update all my Kindle devices manually as I prefer not to sync with Amazon. For the first time ever, I cannot update a Kindle. I have downloaded the appropriate .bin file, transferred it to the root directory and ejected the device. Oddly, the "Update Your Kindle" remains greyed out and when I reconnect and check the contents of the root directory the .bin file has vanished.

I have successfully transferred the file three times and each time it apparently disappears when I eject the PW. Prior to transferring, free space is 665MB, and after 466MB, further confirmation that the file has transferred.

I am baffled. Any ideas?
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