Quote:
Originally Posted by susan_cassidy
Can't you talk to customer support about it?
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No, the email comes from 'an account specialist' and we can't talk to them. Normal customer support won't discuss the emails. I've emailed them asking for an explanation but it's like asking the wind for one. I just won't buy from them anymore. I just don't want hubby to lose the account (we share one) as his ebooks come from Amazon. Mine don't.