I know this isn't related to reading and apologies but I didn't know where else to ask. Has anyone on here had any experience of getting emails from Amazon about too many returns? We've had two now, a year apart. We do have prime so order a lot but I don't think we return too much, and it's usually cases (I.e tablet/ereader) that don't fit properly, it's never ebooks, or DVDS or CDs/books etc. The one last year I could understand as I'd sent back a paperwhite and a Fire HD but today's just doesn't make any sense.
I was waiting for a new Voyage to be released but I can't order if Amazon is playing these games so I've bought a Kobo Glo HD today. It's impossible to get any answers from Amazon so I'm just fed up and annoyed, and a bit baffled tbh
