Thread: New eBookwise User
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Old 01-01-2009, 12:56 AM   #8
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Quote:
Originally Posted by tandknix View Post
Yes, when I first got it from her. All I can figure is there was some sort of computer glitch on their end because now it shows up under her device user id on the ebookwise website. When I try to update it to match my last name and device user id it now tells me that that id is already being used. Which is true cause it's mine! So all I can figure to do is perform a system reset. I know it involves holding down the page down button and something else because I did it when I first got the book, but I can't remember the exact steps anymore. I can't get a response through email either. I keep getting bounced back and forth between ebookwise and filament. One refers me to the other...
tandknix, are you using your friend's eBookwise login account (which is different from the device user ID)? Or did you open your own eBookwise account?
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