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Old 01-01-2009, 12:22 AM   #6
tandknix
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Posts: 12
Karma: 10
Join Date: Dec 2008
Device: Sony 505
Unhappy

Quote:
Originally Posted by Seabound View Post
Hi tandknix, did you make sure that your account information was changed both on your device and on the eBookwise website? Did you connect your device to the eBookwise bookstore via your computer, and then tapped on the eBook icon on your device and then on the Bookstore icon? Did you change the device user ID also?
Yes, when I first got it from her. All I can figure is there was some sort of computer glitch on their end because now it shows up under her device user id on the ebookwise website. When I try to update it to match my last name and device user id it now tells me that that id is already being used. Which is true cause it's mine! So all I can figure to do is perform a system reset. I know it involves holding down the page down button and something else because I did it when I first got the book, but I can't remember the exact steps anymore. I can't get a response through email either. I keep getting bounced back and forth between ebookwise and filament. One refers me to the other...
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