Quote:
Originally Posted by robko
And horror of horror's: apparently Amazon expects you to buy from them or an authorized retailer....
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Some people get too hung up on boiler plate language and miss the common sense argument.
If an item is defective, most reputable manufacturers will take care of, without relying on small print to weasel out of it. Both parties need to be reasonable, of course, but if a company wants to stay in business over the long term and is in a competitive market, goodwill is of considerable importance.
In my experience, Amazon generally understands this, while Kobo does not.