Quote:
Originally Posted by Sonist
In my experience, open-box items are generally new for practical purposes. If not in "new" condition, there is usually a significant discount, but the item should still be working.
A quick search brings up the following from Consumer Reports: |
In addition, open-box items
may be covered by the manufacturer’s new goods warranty.
As you can see by what I have bolded in your post, there is no guarantee of a warranty.
Also generally new does not mean new.
Yes, they are usually either damaged boxes or customer regret returns but the manufacturer is not required to provide a warranty because the product is no longer considered new.
So yes, you will most likely get a brand new product but there is no guarantee.
Here is the thing: if you buy USED and since Open Box cannot be guaranteed to be new, it is considered used.
You may or may not get a warranty.
If you buy from an individual, you might get an actual "new" product or you might get a piece of junk. Yes, eBay is made up of individuals.
Now if you buy Open box from a retailer like Best Buy, you usually get a guarantee and maybe a warranty.
If you buy from Herman's Open Box Specials: no guarantee and he is a reseller so doubtful you get an ORIGINAL purchase receipt.