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From my perspective. IF.. IF Kobo had said directly and supported this statement online with their policies. "We can only offer factory/ manufacture warranty from authorized resellers and any purchase from an auction site or other reseller will void the manufacture warranty"
Please return your device from where you bought it and or ask them for warranty support.
HOWEVER the above was not the case.
To not support your manufactured device..says a lot about the device and the company. Sorry if I offended anyone with that last bit..
Clear policy is better
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