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Old 09-17-2015, 11:42 AM   #74
koboy
Wizard
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Posts: 1,198
Karma: 4027538
Join Date: May 2014
Device: Kobo Aura, Mini, Touch, Amazon Kindle.
Quote:
Originally Posted by Cinisajoy View Post
That means the seller is offering a warranty not the manufacturer.
They are not the same.
Heck, I could buy an extended warranty from we sell warranties, but that means I have to go through them not the manufacturer to get it fixed.
So Kobo is in no way responsible.

If one chooses to buy secondhand, then it is buyer beware.

That would be like me telling Amazon they need to give me a new kindle because the physical home button quit working on one I bought secondhand.
Pretty sure the warranty had expired.

Or should I ask Sharper Image to replace their ereader that refuses to hold a charge. I know it had been sitting in a counter for at least 2 years when I bought it.

Now I am going to call west bend to see if they still make the particular Slow Cooker I got super cheap. Note I don't want them to just give it to me.

the manufacturer's warranty should be for 12 months.


best wishes koboy
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