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Old 09-17-2015, 11:24 AM   #68
tvuongpham
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Posts: 183
Karma: 2826564
Join Date: Feb 2010
Device: Kobo Aura, Kindle Paperwhite 2nd gen, Kindle KB (dead) PRS-T1, PRS 350
Quote:
Originally Posted by the.Mtn.Man View Post
My guess is that he did reach out to the eBay seller who told him to take a hike because he didn't report the issue within 24-hours of receipt, as stated in the listing, and so he turned to Kobo as a last resort and tried to con them into a warranty repair, which appears to have worked about as well as you'd expect.

No the seller graciously is processing a warranty returned. A warranty as per their terms of selling the device. I am dealing with manufacture warranty and customer service. aka Kobo the manufacture.

No "taking a hike"
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