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Old 09-17-2015, 10:30 AM   #63
Cinisajoy
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Quote:
Originally Posted by John F View Post
HarryT's blanket statement surprises me? Is he talking about the UK only (I noticed booklover is from the US and HarryT is from the UK)?

Wouldn't it depend on what the warranty (and the country's consumer laws) say? If there is no clause in the warranty saying internet purchases void the warranty, isn't it possible/likely that an authorized Kobo seller is selling stuff on the internet (either thru Amazon, or EBay, or ...)?

FWIW, I've bought non-amazon electronics from Amazon (HT receivers, monitors, ...), if something happened within the warranty period (and after Amazon's no-questions-asked return period), I wouldn't go to Amazon, I'd go directly to the manufacturer to get the warranty work done.
John,
On new stuff, read the fine print. Or actually not so fine. Everything I have ever gotten says after 30 days, contact the manufacturer. Before the 30 days use the store's return policy.
This would exclude my bread machine because I did buy it direct from Sunbeam. They offered me a lower price than Amazon.
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