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Old 09-17-2015, 08:14 AM   #58
booklover6
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Posts: 6,545
Karma: 14008730
Join Date: May 2008
Location: PA (USA)
Device: Kobo Clara, 2E, Libre 1, PW4, PW5, 2022 Kindle, Kobo Libre Colour
I recently bought a Kobo Aura HD from a seller on Amazon. It was new in sealed box. It has been working just fine. I don't think I would have the right to contact Kobo about warranty issues, though, since I didn't buy it from Kobo. Am I wrong? I kind of think when I buy from a third party seller such as Amazon or ebay, that I am on my own. I might try to contact Kobo if I experienced a hardware problem, but I would not hold my breath or hold on to expectations that they would do anything. The same goes with any device, with the exception of the new, sealed Fire Phone I got on ebay. Amazon is in a different class. I wouldn't expect to find other device makers to be the same as Amazon in that respect.
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