Quote:
Originally Posted by tvuongpham
hyperbole... but understand your logic.
the seller stands by their sale no problem.
Kobo support makes you jump through hoops.
1. photo to prove no physical damage
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How is that an unreasonable "hoop"? Lots of people complain here that their device has "frozen" for no reason - and when they post a photo on request, there's an obviously smashed screen.
Quote:
Originally Posted by tvuongpham
2. sitting on shelf is not a really a problem...old inventory is possible.
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It is a problem. (a), if it was first bought by your greymarket seller more than a year ago, there is no warranty under any circumstances. (b), a device that has been left on a shelf for two years may well have a dead or nearly-dead battery.