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Let's say that I buy a Kobo e-reader. I use it for 12 months, then decide I would rather a Kindle. But Kindle's are quite expensive. So I reset it to factory defaults, update the firmware, wrap it up to look like its new, put in on ebay and advertise it for sale as new but open box. You buy it. I send you a receipt. What should Kobo do when it fails and you claim warranty?
Vary the scenario slightly. My employer is getting out of selling Kobo's and sells me his last 10 at 50% retail. I keep them in the garage for 12 months, then put them on ebay describing them as new, still in original packaging, never opened. You buy it. I give you a receipt for your payment. What should Kobo do if you now claim warranty?
I am not a Kobo dealer, so how can Kobo distinguish between the two situations?
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